Domestic Shipping Policy

Shipment processing time

All orders are processed within 2 business days. 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation and order tracking

Once your order has been processed, you will receive an e-mail from jacob[at]explorio[dot]com with the necessary tracking information for your order.

Customs, duties, and taxes

Explorio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Explorio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We ship worldwide, to every non-sanctioned country in the world.

Returns Policy

If you received the wrong goods, or the size does not fit, or the goods are damaged, you can return the goods to our warehouse and receive a new shipment, or a full refund. If you want to initiate that process, simply contact our support team at jacob[at]explorio[dot]com.