Domestic Shipping Policy
Shipment processing time
All orders are processed within 2 business days.Â
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Shipment method |
Estimated delivery time |
Shipment cost |
Worldwide (above $34) |
2-15 business days |
Free |
Worldwide (below $34) |
2-15 business days |
$4.95 |
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Shipment confirmation and order tracking
Once your order has been processed, you will receive an e-mail from jacob[at]explorio[dot]com with the necessary tracking information for your order.
Customs, duties, and taxes
Explorio is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Explorio is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We ship worldwide, to every non-sanctioned country in the world.
Returns Policy
If you received the wrong goods, or the size does not fit, or the goods are damaged, you can return the goods to our warehouse and receive a new shipment, or a full refund. If you want to initiate that process, simply contact our support team at jacob[at]explorio[dot]com.